It was always a pleasure to work with Jackie. She is hard working and always strives to achieve the best result for the firm and the IT team.

Jackie provided hands on IT support and always responded to requests coming from the compliance department with the utmost sense of urgency and discretion. It has been a pleasure working with Jackie and I would gladly work with Jackie again.

Jackie is a very professional and skilled Executive Assistant. Jackie is organized, fast, very detail-oriented and customer service focused. In addition to effectively managing the COO offfice, Jackie used her great Power Point skills to assist with presentations and Jackie organized and executed meetings of all sizes with great skill. I strongly recommend Jackie for a similar role.

Jackie is a wonderful colleague and a pleasure to work with. Her work is excellent and she is very diligent, thoughtful and committed. She has a great attitude and pays excellent attention to detail. Jackie is a great asset to Terra Advisors and her contributions are extremely valuable.

Jackie is recognized for her independent and reliable approach to work. She proactively seeks solutions and executes tasks effectively, showcasing a high level of reliability. She is capable of conceptualizing and structuring tasks, highlighting her strength in problem-solving skills. For example, she independently developed a Confluence portal for competitor analysis and customer engagement journeys.

Jackie is very good at communicating clearly and effectively. She consistently demonstrates commendable communication skills, ensuring messages are clear and easily understood. Her ability to solve problems before they escalate is excellent. Jackie takes the lead in addressing issues proactively, conducting creative research and presenting solutions during follow-up meetings, contributing to the team’s decision-making process.

Beyond Operations, she handles diverse responsibilities in Finance and HR, demonstrating flexibility and commitment.

Jackie worked within the User Support Team at Goldman Sachs & Co Bank. The team was responsible for all user support and associated administration. Jackie built an excellent rapport with customers, management and colleagues alike.
While Jackie gave good, professional support, her area of expertise was in managing the large amount of request administration, e.g. new user IDs, that the team received. Jackie managed a project to automate many of these requests by extensively documenting the processes involved with ID administration and liaising with a consultant to ensure these processes were replicated within the system.
It was a pleasure to work with Jackie and I would recommend her unreservedly to any future employer.