Jackie worked directly with me as my Executive Assistant when I was COO Global Life at Zurich Financial Services. Not only was she an excellent Executive Assistant but she also took care of our monthly business updates for the global life executive team and our central program office. She always got things done quickly without compromising on quality and was very well organized and customer service oriented. She always showed a very strong “can do” attitude and was well respected by the entire Global Life Team.

Every area in which I have asked for Jackie’s assistance – from administrative support to controlling to lead generation to IT issues-she has proven to be extremely valuable. If she already knows how to accomplish the task she does so with accuracy and diligence. If it is something new to her she takes it on with a great attitude and her intelligence and work ethic allow her to learn it quickly. She has become an extremely valuable contributor to Terra and I would highly recommend her services to another company who needs part-time support.

Jackie repeatedly demonstrated a strong aptitude for learning technology applications that supported our marketing operations. Additionally, she proved instrumental in shaping the design of our digital marketing content. One of her greatest accomplishments during our time working together was helping develop and deliver an entirely new, expanded, and conversion-optimized website in only 3 months. Whether she continues to drive marketing activities for Zementis or moves elsewhere in her career, I have no doubt that she will continue to deliver high-quality results.

I worked with Jackie during several visits for meetings in Zurich. She was challenged with setting out complicated logisitics for these meetings, involving several dozen attendees. Jackie’s attention to detail, calm demeanor and limitless energy ensured that these meetings were productive, enjoyable and smoothly run. I learned she can be relied upon to take significant levels of responsibility.

Jackie is recognized for her independent and reliable approach to work. She proactively seeks solutions and executes tasks effectively, showcasing a high level of reliability. She is capable of conceptualizing and structuring tasks, highlighting her strength in problem-solving skills. For example, she independently developed a Confluence portal for competitor analysis and customer engagement journeys.

Jackie is very good at communicating clearly and effectively. She consistently demonstrates commendable communication skills, ensuring messages are clear and easily understood. Her ability to solve problems before they escalate is excellent. Jackie takes the lead in addressing issues proactively, conducting creative research and presenting solutions during follow-up meetings, contributing to the team’s decision-making process.

Beyond Operations, she handles diverse responsibilities in Finance and HR, demonstrating flexibility and commitment.

Jackie worked within the User Support Team at Goldman Sachs & Co Bank. The team was responsible for all user support and associated administration. Jackie built an excellent rapport with customers, management and colleagues alike.
While Jackie gave good, professional support, her area of expertise was in managing the large amount of request administration, e.g. new user IDs, that the team received. Jackie managed a project to automate many of these requests by extensively documenting the processes involved with ID administration and liaising with a consultant to ensure these processes were replicated within the system.
It was a pleasure to work with Jackie and I would recommend her unreservedly to any future employer.